Shef Support
77 articles
FAQs for Shefs and Shef Applicants
How Shef Works
Shef Application Checklist
Payments, Earnings & Setting up Your Stripe Account
Getting a Food Handler's Certificate
Adding Your Profile Photo
Writing Your Biography (Shef Bio)
Insurance
2024 Taxes (1099s)
Shef Cancellation Policy
How much does it cost to get started as a Shef?
Is my account and menu live to customers?
When and how do I get paid for the orders I've fulfilled?
Checking Your Orders & Order Types
Getting Your Supplies Ready to Start Serving Customers
Recommended Food Containers and Portion Sizes
Rescheduling Orders & Customer Cancellations
Packing Your Orders
Printing Your Order Labels
Managing Your Dish Capacity
Ice Pack Usage and Restocking
How can I provide a refund for one of my customers?
Messaging Your Customers
Checking Ratings and Reviews
Responding to a Rating or Review
How to Market Your Business: Nextdoor
How To Market Your Business: Facebook Groups
How to Market Your Business: WhatsApp
Top Tip: Share with your Friends & Family
4 Ways to Make Your Menu Stand Out
3 Ways to Build a Loyal Customer Base
Being Featured on the Explore Page
How-To: Using Your Give-Get Referral Code
How-To: Creating Promotional Codes
Top Tips: Getting More Customers to View Your Menu
Top Shefs Program
How-To: Using Shef Social
Weekly Shef Service
Marketing Template Instructions [Canva]
How-To: Providing a Great Customer Experience