Shef Support
75 articles
- How Shef Works
- Shef Application Checklist
- Payments, Earnings & Setting up Your Stripe Account
- Getting a Food Handler's Certificate
- Adding Your Profile Photo
- Writing Your Biography (Shef Bio)
- Insurance
- 2025 Taxes (1099s)
- Shef Order Cancellation Policy
- How much does it cost to get started as a Shef?
- Is my account and menu live to customers?
- When and how do I get paid for the orders I've fulfilled?
- Checking Your Orders & Order Types
- Getting Your Supplies Ready to Start Serving Customers
- Recommended Food Containers and Portion Sizes
- Rescheduling Orders & Customer Cancellations
- Printing Your Order Labels
- Managing Your Dish Capacity
- How can I provide a refund for one of my customers?
- Packing Your Orders for Door-to-Door
- Printing Labels for Extra Dish Components
- Reusable Stainless Steel Container Program
- Messaging Your Customers
- Checking Ratings and Reviews
- Responding to a Rating or Review
- How to Market Your Business: Nextdoor
- How To Market Your Business: Facebook Groups
- How to Market Your Business: WhatsApp
- Top Tip: Share with your Friends & Family
- 4 Ways to Make Your Menu Stand Out
- 3 Ways to Build a Loyal Customer Base
- Being Featured on the Explore Page
- How-To: Creating Promotional Codes
- Top Tips: Getting More Customers to View Your Menu
- Top Shefs Program
- How-To: Using Shef Social
- Weekly Shef Service
- Marketing Template Instructions [Canva]
- How-To: Providing a Great Customer Experience
- Tasting Notes Program