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Checking Ratings and Reviews
Updated over a week ago

Every customer who orders from you is prompted to review each dish. We use a dish-based review system:

  • Your overall star rating reflects an average of your last 250 dish ratings (see below).

  • Your star rating will appear when you have received 10 reviews.

  • You can see your ratings in the β€˜My Ratings’ section of your Shef Dashboard.

shef_dashboard_my_ratings.png

Your overall star rating reflects an average of your last 250 dish ratings. This helps ensure that your ratings reflect the quality of your food, and that other issues unrelated to your food are not being factored into your overall rating. We expect you to receive more ratings from customers using this simplified review system, which means your rating will update frequently.

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