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Meal Plan FAQs
Updated over a week ago

What is a Meal Plan

Weekly Meal Plans are the easiest and most convenient way of getting authentic, homemade meals delivered directly to your door each week. You simply create your personal taste profile, choose how many meals you want per week, then select from dishes recommended to you based on your preferences. Your meals are prepared by professional home cooks in your area, then are delivered to you once per week, refrigerated and ready to reheat whenever you're ready to eat! You can even change what meals come in your delivery each week.

Where are Meal Plans available?

Meal Plans are currently offered in parts of San Francisco, New York, Seattle and Chicago. Enter your zip code at shef.com to see if Weekly Meal Plans are offered in your area. If they aren't, don't worry! If there are active shefs in your area, you will still be able to place single orders from the Shef marketplace.

How do I skip an upcoming order?

To skip any of your upcoming Meal Plan orders, click 'Review upcoming meals' from the main menu in the top left corner of shef.com.

You will be able to select the date for any of your next four orders and click 'skip this delivery' to skip the order you would receive on that day. You can click 'Unskip' if decide you do want to receive an order that you have skipped.

Note: Deliveries can only be skipped if they are more than three days away.

Can I reschedule my delivery day?

Meal Plan deliveries cannot be rescheduled for a different day. When you sign up for your plan, you will select which delivery day works best for you based on what we have available in your area.

Keep in mind that you are able to skip upcoming orders as long as you skip it more than three days before it's scheduled delivery date. You can also place separate, individual orders from the Shef marketplace anytime you would like by exploring shef's menus on shef.com.

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